Contact HefestoAI

HefestoAI is built and operated by Narapa LLC, based in Miami, Florida. We answer by email; pick the address that matches your question so it reaches the right person faster.

General questions and sales

Questions about what HefestoAI does, the PRO and OMEGA plans, team pricing, partnerships or press: email contact@narapallc.com. Plan details are on the pricing section of the home page.

Licenses, billing and account support

If you bought PRO or OMEGA and need help with your license key, a lost key, a renewal or a Stripe receipt, email support@narapallc.com. Include the email address you used at checkout and the first 9 characters of your license key (for example HFST-AB12); never send the full key.

Privacy and data requests

To ask what we store about you, or to have your email list or agent-card records deleted, email support@narapallc.com. What we collect and how long we keep it is described in the privacy policy.

Security reports

If you find a vulnerability in HefestoAI, the CLI, the hosted MCP server or this site, email support@narapallc.com or contact@narapallc.com with a description, steps to reproduce, the potential impact and a suggested fix if you have one. Please do not open a public issue for security problems. The full policy is in SECURITY.md.

Bugs and feature requests

For bugs in the open-source CLI, false positives or feature ideas, open an issue on GitHub so other users can follow and add to it.

Documentation and machine-readable info

← Back to HefestoAI